Use of Cookies

Like many websites, ours uses cookies. Cookies are small text files that we put on your computer, that allow us to provide you with a better browsing experience. By using this website, you agree to let us use cookies. For a more detailed description, please see below. This notice is applicable to any user of the Crossroads website (“User”), without regards to whether they qualify as a customer as defined in the Terms and Conditions. By using the Crossroads website with an internet browser set to accept the storage of cookies, the User confirms their agreement to the use of cookies by Crossroads for the provision of its services.

About cookies

Web cookies are text files containing small amounts of information which are downloaded to the users' device when they browse a website. Cookies are then sent back to the originating website on each subsequent visit. Cookies allow websites to recognize the user's device.

Crossroads uses two types of cookies

1. Session cookies

These are temporary cookies, which only exist for the period a User accesses the Crossroads website and which are automatically deleted from the User's device at the end of each visit. Session cookies enable the Crossroads website to keep track of the Users' movements within the eebsite and prevent Users from being asked for the same information more than once.

2. Persistent cookies

These are cookies which remain on the User's device for a limited period of time after the User's visit to the Crossroads website. The Crossroads website uses two types of persistent cookies.

2.1. Performance cookies

Performance cookies are used to improve the Crossroads website navigation and security by analyzing anonymous information about the User such as their browser type, browser plugins version, operating system, etc...

For example, if the information registered by the Performance cookies reveals that a great number of users are relying on a browser not compatible with Crossroads website functionality, Crossroads will attempt to adapt this functionality to make it compatible with such browser. The Crossroads website uses the Google Analytics Cookie for this purpose.

2.2. Retargeting cookies

Retargeting cookies are used to serve ads specific to the User and their interests. The ads served will be targeted based on the User's browsing history. For example, if the User has visited the Crossroads website, they may see Crossroads advertisements when visiting a non-related site.

Retargeting cookies use non-personally identifiable information and don't track personal information about the User. The Crossroads website uses Salesforce and Facebook cookies for this purpose.

Managing cookies

By enabling cookies the User will receive the optimal experience from the Crossroads website. Nevertheless, it shall be the User's sole choice to accept their use. The User is duly informed that by blocking all cookies they may not be able to purchase services from Crossroads and parts of the website may be inaccessible.

Cookies and browser settings

The Help feature on most browsers details the procedure to prevent the use and acceptation of cookies. More information about the management of cookies can also be found on the applicable browser manufacturer website. Additionally, the User may also opt-out of retargeting cookies used by Crossroads by installing the tool available at this address: https://tools.google.com/dlpage/gaoptout